Previous incidents

Timeframe: 09:00–17:00 (GMT+2)
During this period, Save Data actions worked correctly and member data was updated as expected.

However, the updates did not trigger the corresponding “Member Update Events.”

The issue has been resolved, and both Save Data processing and event triggering are now functioning normally.

The dashboard performance issue has been fully resolved.
Thank you for your patience and understanding.

The system is now fully operational, and the issue has been resolved. Thank you for your patience.

Issue Resolved
The event processing delay has been fully resolved. All pending events were successfully processed, and the data is now up to date.

No data was lost during the incident.

Thank you for your patience and understanding.

We are in the final stages of migrating the event history to the new database. A small number of events from the past few days are still being transferred.

No impact on system functionality.
Thank you for the understanding

The issue has been resolved, and the system is now fully operational. Event processing is functioning as expected.

The issue has been resolved.
We will continue to monitor the system to ensure everything remains stable.

Hi,

Issue was resolved and Zendesk is now available.

Thanks,

The issue has been fully resolved. We appreciate your patience