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Degraded

We have recognized a problem in responding to live events, started at 5:30 GMT + 2

Dec 04 at 05:06am UTC
Affected services
General Messages

Resolved
Dec 04 at 07:42am UTC

The issue has been fully resolved. We appreciate your patience

Updated
Dec 04 at 07:22am UTC

The issue has been resolved, and the system is currently in the recovery process that will take up to 60 minutes

Updated
Dec 04 at 06:26am UTC

The root cause has been found, and it is related to followers.
The dev team is working to solve it ASAP

Created
Dec 04 at 05:06am UTC

Segments are not effected, but responding to live events takes about one hour.
The technical team is investigating the issue.