Previous incidents
Event Processing Latency
Resolved Dec 08 at 08:54pm UTC
The issue has been resolved.
We will continue to monitor the system to ensure everything remains stable.
1 previous update
Zendesk is not available
Resolved Dec 05 at 09:18am UTC
Hi,
Issue was resolved and Zendesk is now available.
Thanks,
1 previous update
We have recognized a problem in responding to live events, started at 5:30 G...
Resolved Dec 04 at 07:42am UTC
The issue has been fully resolved. We appreciate your patience
3 previous updates
Events are processed with delay
Resolved Nov 24 at 10:34am UTC
Dear customers,
The issue has been resolved, and events are now processed properly.
Thanks,
Solitics team
Popup and Widget issue
Resolved Oct 31 at 10:51am UTC
Dear Customers,
We have identified the issue and Popups and Widgets are up again.
Thanks for the patience on this one.
Best
Issues with Web SDK events
Resolved Oct 30 at 03:25pm UTC
Dear customers,
The issue is now resolved. You should not experience any issues with the mentioned topic.
Thanks for the patience.
Best,
Solitics Team
1 previous update
Issue With WebSocket Service
Resolved Oct 28 at 03:09pm UTC
Dear customers,
We have identified the issue and now messages should be sent without any issues.
Thanks for the patience and thanks for using Solitics.
All the best,
1 previous update
Campaign Message Sending Delays
Resolved Oct 27 at 03:37pm UTC
The issue has been fully resolved.
Thank you for your patience and understanding.
2 previous updates
Transaction Reporting Delay
Resolved Oct 22 at 06:11pm UTC
The reporting issue has been successfully resolved, and all reports are now fully updated.
Thank you for your patience and understanding.