Previous incidents

Hi All,

We have resolved the issue and now the Dashboard is available.

Please let us know if you encounter any issue.

Please be advised:
The system is back online.
Data is streaming and up to date.
All trigger-based campaigns are functioning as expected, including those with target groups in segments.
Segment-based campaigns (on release) are currently delayed and will be restored within the next couple of hours.
Thank you for your patience and understanding.

Hi,
The issue was resolved. Any promotion that was finished prior to issue solving time wasn't sent and couldn't be recovered. Any promotion that is still active will send it's message as should, but with a natural delay (due to the issue).

Thanks for your patience.

The message-sending issue for SendGrid has been successfully resolved!
We appreciate your patience and understanding while our team worked to resolve this matter. If you encounter any further issues or have any questions, please don't hesitate to reach out to our support team