Previous incidents

On 15/7 from 14:00 to 14:30 GMT +3 we going to do some maintenance for our DB.
As a result promotions may be send message in short delay.
No Data will be lost

Dear Customers,

Maintenance is done.

NOTE: This may have resulted a short delay (15 minutes max) on sending communications between 09:30 - 09:45 UTC.

Maintenance is done, no delays are expected.

Thanks for your patience.

Member update event processing is a bit slow at the moment. We're working on it.

Thanks for the patience.

Dear Customers,

Upgrading is over. Should you experience any issue - please feel free to reach our Technical Support Team.

Thanks.

Hi,

We have resolved the issue and now you should not experience any slowness on our system.

Should you experience such an issue, kindly feel free to reach our Technical Support Team.

Thanks,

Dear Customers,

On Sunday June 22nd, between 10:00-11:00 AM GMT +3 (Israel Time, 7:00-8:00 AM UTC) we will be upgrading our DB servers on our side.

ETA - 10 minutes.

NOTE: This may result in a short delay (10 minutes max) on sending communications at these times.