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Degraded

Subscriber triggered based Journeys are delayed

Jan 06 at 05:07pm UTC
Affected services
General Messages

Resolved
Jan 06 at 07:38pm UTC

Hi all,

We have identified the root cause of the issue and now Subscriber trigger based Promotions should not be delayed.

Thanks for your patience on this one.

Created
Jan 06 at 05:07pm UTC

Hi all,

In the last hours Subscriber triggered based Journeys are delayed for 2 hours.

Thanks for your patience on this one.