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Downtime

Events are being received with delay

Sep 29 at 03:33pm UTC
Affected services
REST API
General Messages

Resolved
Sep 29 at 05:24pm UTC

Issue now resolved, campaigns and promotions are released as expected

Created
Sep 29 at 03:33pm UTC

Dear customers,

Currently we are experiencing a delay with receiving events and processing them.
We also have some issue with release of promotions and journeys.
We are currently working on solving the issue, we already found the root cause.
ETA 1.5-2 hours
Thanks for the patience on this one.